Operational Excellence (OE) is a management philosophy that focuses on improvement, problem solving, and waste reduction in organizations. A strong focus on this philosophy is not too common at many academic institutions and so Saint Vincent is lucky to offer this unique perspective at the undergraduate (minor) and graduate (OE emphasis in the MS in Management) levels. Those schools that do focus on OE tend to have programs in the engineering departments. At Saint Vincent, ours resides in the business department. A reason for this difference is that our program is more focused on people and culture as well as implications of OE throughout an organization.
Topics: Michael Urick, MSMOE, Saint Vincent, Operational Excellence, SVC faculty, blog, Faculty Blog, Dr. Mike Urick, svc blog
Operational Excellence in the Neighborhood of Make-Believe
Over Christmas break, I had the opportunity to see the movie “A Beautiful Day in the Neighborhood” in the theater and really enjoyed it. I especially liked the scenes where Mr. Rogers (played well by Tom Hanks) referred back to the songs that I remembered on his show from my childhood. I have come to know these songs and other Neighborhood of Make-Believe songs well. My daughter loves the “Daniel Tiger’s Neighborhood” show (produced by Fred Rogers Productions) and I enjoy the music because I like how several of the songs are slight updates of Mr. Rogers’ originals. My family and I listen to Daniel Tiger songs all the time – and in them I hear a lot of Operational Excellence (OE) principles. After listening to these songs, I believe that OE is alive and well in the Neighborhood of Make-Believe. In this blog, I will share how some of the lyrics to Mr. Rogers’ and Daniel Tiger’s songs illustrate the OE philosophy.
Topics: fred rogers, Saint Vincent College, SVC, Michael Urick, Daniel Tiger, Saint Vincent, Operational Excellence, blog, saint vincent professor, st. vincent professor, Faculty Blog, Dr. Mike Urick, svc blog, Mr. Rogers
I believe in Santa Claus. And I believe that he practices Operational Excellence. After all, embracing Operational Excellence (OE) is the only way that he would be able to fly around the world delivering presents in one night!
Topics: Saint Vincent College, SVC, Michael Urick, Operational Excellence, SVC faculty, blog, saint vincent professor, Faculty Blog, mike urick, Dr. Mike Urick, svc blog
When do teams begin and end? We see team membership change all the time, whether we’re talking about sports or a workgroup. My favorite baseball team is the Pittsburgh Pirates. As anyone that follows the team knows, they have had quite a bit of turnover in players (for example the recent unfortunate trade of Andrew McCutchen, one of my favorites), yet they remain the Pirates. This team did not end when McCutchen left. Nor did it begin when he joined their ranks. In other words, the existence of a team can and likely will continue even when membership changes. I can think of several work teams that I’ve been a part of, including in my role as director of the Master of Science in Management: Operational Excellence program here at Saint Vincent, where members leave the team and new members come on board, all while the team continues along in its purpose.
Topics: Operational Excellence, organizational culture, management, saint vincent professor, st. vincent professor, Dr. Mike Urick, Andrew McCutchen, organizational behavior, Jethro Tull, Master of Science in Management
Three Paradoxes of Organizational Leadership
A paradox is something unexpected – a phenomenon that, at its surface, may seem counterintuitive or even illogical. Many theories within my discipline (organizational behavior) could be considered to be paradoxical in nature, including concepts related to leadership. In this month’s blog, I explore three paradoxes of leadership.
Topics: Michael Urick, Operational Excellence, leadership, organizational leadership, paradoxes, Lord of the Rings, J.R.R. Tolkien
Goals Can Guide Your Career in the Direction You Want
In a previous blog, I’ve written about the importance of mentorship and how mentors can help mentees achieve career goals. Since that blog hinted at the importance of goals, I thought that it might be useful to talk about goals more specifically in this blog.
Topics: Michael Urick, Operational Excellence, goals, achievement
How do you define workplace success? For me, success is having a job that is fun, motivating and interesting. It’s also about finding the right “fit” at work so that I feel that I am doing something valuable for others. I am very lucky that I have a job that I enjoy a lot, but I know that there are some individuals who are not in similar situations.
Topics: career advice, Michael Urick, mentor, mentoring, Operational Excellence, The Intern, mentorship
The Saint Vincent Approach to Graduate Business Education - What is Operational Excellence?
In my last blog, I discussed some of the recent accomplishments and recognitions of the Master of Science in Management: Operational Excellence (MSMOE) program. I also set out to explain the difference between this degree and the more traditional MBA. In this post, I’ll be looking at a deeper explanation of Operational Excellence and how it ties in with Saint Vincent and our Benedictine values.
Topics: Laudato Si', Michael Urick, Graduate programs, MSMOE, OE, Dr. Hisker, business, Operational Excellence, The Benedictine Handbook
The Saint Vincent Approach to Graduate Business Education - Why Do We Offer an MSMOE?
I have had the pleasure of directing the Master of Science in Management: Operational Excellence (MSMOE) program at Saint Vincent for the past two years. I am very proud of our students, faculty and the program in general. Over the past several months, our students and faculty have published or submitted research for consideration in some of the field’s top journals and conferences, we have had exceptional job placements for our students and graduates and the program was recently named as a “Top 50 Best Value Master’s in Management” program. We’ve grown enrollment in the program and have also provided students with immersive experiences such as overseas opportunities, a partnership with the University of Kentucky’s True Lean Center in its College of Engineering that can lead to certification, independent studies so that students can choose the direction of their learning and flexible hybrid learning options.
Topics: Michael Urick, Graduate programs, MSMOE, business, MBA, Operational Excellence